purelyspire Terms of Service

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Welcome to purelyspire. This document (the "Terms") sets out the rules that apply when you visit, browse, or purchase from purelyspire's website, mobile platform, product catalog, and customer support channels. Your use of our platform or your placement of an order confirms that you accept these Terms.

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1. Acceptance of Terms

By visiting our website, creating an account, or using any service offered by purelyspire, you confirm that you have reviewed these Terms, that you understand them, and that you consent to be bound by them together with all laws and regulations that apply to you. Should you disagree with any portion of these Terms, you may not access or use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To purchase from this website, you must be 18 years of age or older, or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, non-commercial purposes. You must not:
  • Submit fraudulent orders or engage in any deceptive activity;
  • Deploy bots, scrapers, or other automated tools to harvest product data or pricing without our permission;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell purelyspire products for commercial gain without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, purelyspire may correct the error and amend or cancel any affected order before it ships, and we will issue a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order you place is contingent on product availability and order verification. purelyspire may cap order quantities or decline orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. The full payment amount is due before your order is dispatched.
• Order Modifications & Cancellations: If you wish to cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order moves into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are additionally governed by our operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every piece of original content on purelyspire's platform — including text, graphic designs, logos, software, product branding, and trade names — belongs exclusively to purelyspire and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent that applicable law allows, purelyspire will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our maximum aggregate liability will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim relating to these Terms or your purchase must first be submitted to purelyspire's support team for informal resolution.

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9. Changes to These Terms

purelyspire may update or revise these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. Your continued use of our website or services after any update signifies that you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: purelyspire
• Customer Support Email: [email protected]
• Customer Support Phone: 16464966816
• Physical Business Address: 89-24,150 ST, APT #3D, JAMAICA, NY 11435, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST